Servomex has upgraded the company’s European Business Centre to new state-of-the-art premises based in Zoetermeer, Holland.
The new EBC is designed to centralise sales and service functions, expanding Servomex’s sales presence and customer support within Europe – delivering customers the very highest quality support for their business.
Customers, channel partners and Servomex staff celebrated the opening of the new building at an official ceremony attended by Chris Cottrell, Managing Director of Servomex, and Stephen Blair, Business Group Director of parent company Spectris plc.
“Our new facilities deliver immediate improvements to all aspects of customer service in the region, ensuring we deliver world-class support that is expert, responsive and reliable”
Jan Hogeveen, EBC Manager, Servomex
The opening of the new EBC coincides with the reorganisation of Servomex’s sales region, with Luca Marinelli appointed as Head of sales for a new EMEA region, and the centre’s Manager Jan Hogeveen commented, “The opening of the new European Business Centre is another step forward in how Servomex conducts business in Europe and Africa.”
“Our new facilities deliver immediate improvements to all aspects of customer service in the region, ensuring we deliver world-class support that is expert, responsive and reliable.”
The new EBC offers extensive workshop and service areas, enabling all repairs for the Europe and Africa region to be consolidated into one location. Equipped with the latest diagnostic and repair tools, the new workshop facility expands Servomex’s capabilities in servicing and repairs, including Chroma and Delta F product ranges, greatly enhancing turnaround times.
Superior engineering resources also enable Servomex to engineer and assemble small gas analysis sampling systems in-house. An expert service team offers technical support for Servomex’s extensive analyser range, including support for SERVOPRO GC and FID products and the Delta F range of oxygen and moisture analysers.