Air Liquide has inaugurated its Smart Innovative Operations (SIO) Centre for the Southeast Asia Pacific region, located in Malaysia.

The SIO Centre, located in Kuala Lumpur, integrates, optimises and remotely controls the operations of Air Liquide’s production units, leveraging predictive analytics and digital technologies. These capabilities allow Air Liqude to better predict and accommodate changing customer needs across the region, especially regarding the supply of oxygen (O2), nitrogen (N2), argon (Ar) and hydrogen (H2).

Through big data combined with human intelligence, the workflow of each Air Liquide production unit linked to the SIO Centre is adapted in real time to the needs of each customer. The SIO Centre enables 24/7 responsiveness to customer demand, improves production-unit energy efficiency, and leverages predictive maintenance to ensure continuous facility run-time.

In the connected plants, new digital technologies are being deployed to simplify maintenance and inspection management operations. For instance, connected glasses allow operators to interface with experts located elsewhere while virtual reality-based training assist them in their daily tasks.

In 2017, Air Liquide also set up shared business services in Malaysia: The Financial Shared Services Centre manages financial transactions for Air Liquide entities in the Southeast Asia Pacific region, while the new Smart Innovative Operations Centre enables remote management of production in this region.

Francois Abrial, member of the Air Liquide Group’s Executive Committee supervising Asia Pacific said, “With this new centre, the group is continuing its digital transformation, enabling Air Liquide to better anticipate industrial customers’ needs while strengthening the reliability of its production units. We are glad to implement the new SIO Centre in Malaysia, a highly promising market with both a solid IT infrastructure and high-skilled professionals in big data analysis.”