Loading...
Loading...
digitization-three-ways-to-drive-change-in-the-b2b-customer-experience
digitization-three-ways-to-drive-change-in-the-b2b-customer-experience

Digitization: Three ways to drive change in the B2B customer experience

0

Medallia is a software service platform which helps companies to capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action to improve their performance.

This methodology empowers employees to make smarter, more informed daily decisions so they can deliver better customer experiences. 

Through the Medallia Experience Cloud™, companies can build more loyal customer relationships, grow faster, reduce costs, and improve corporate culture. The software as a service (SaaS) provider’s Experience Cloud is available globally, however its roots are in the US where many of the company’s largest customers are based. To help gasworld readers drive change in the B2B customer experience, Harry Wheeler, Senior Manager, Professional Services, Medallia, shares some practical advice here.

... to continue reading you must be subscribed

Subscribe Today

Paywall Asset Header Graphic

To access hundreds of features, subscribe today! At a time when the world is forced to go digital more than ever before just to stay connected, discover the in-depth content our subscribers receive every month by subscribing to gasworld.

Please wait...