The first concept of combining Lean and Six Sigma methodologies was created in 2001 by a book titled Leaning into Six Sigma: The Path to Integration of Lean Enterprise and Six Sigma, by Barbara Wheat, Chuck Mills, Mike Carnell.
It was developed as a guide for managers of manufacturing plants on how to combine lean manufacturing and Six Sigma, to dramatically improve quality and cycle time.
The early Lean Six Sigma (LSS) adopters Motorola, Allied Signal and GE, and more recently companies like Microsoft, Facebook and Amazon have used these principles to drive more consistent and error-free processes, while reducing costs and improving customer satisfaction. However, how is LSS doing with all the external factors/trends companies are facing such as pandemic impacts, emergence of Industry 4.0, and the never-ending appetite of increasing customer expectations?
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