We all rely on the IT departments of the world for a variety of situations in our day to day business – everything from handling a system crash, installing a new VOIP phone system, to supplying workstations. The other day I received an email from a customer that was intended for a different recipient within their organization. The email read:
Hi so and so,
I’m sorry if my earlier response was less than ideal, please accept my sincerest apology. To remedy the situation, and put this all quietly to rest, we are having flown in overnight, an ample supply of workstations. The attached image is an example, please contain your excitement.
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