Linde Canada Limited has launched Linde WebShop to enable customers throughout Canada to shop online.
Located at http://www.shop.lindecanada.com, the site provides product descriptions, images, and prices for more than 10,000 products including gases, welding and cutting equipment, consumables, and safety supplies.
“This makes it easier than ever to do business with Linde,” said Elisabete Gondim, Head of Customer Service, Americas.
Plans for future additions to the site include live customer service chat and a companion mobile app that customers can use to scan the barcodes of empty cylinders to reorder that product, find the closest Linde store, get directions, and more.
”Our business is now open 24/7 for our customers’ convenience.”
Christian Lafleur, Head of Sales of Linde Canada Limited, commented, “We’re excited about the launch of this website which provides our customers with user-friendly online access to our products that is both efficient and effective.”
“The bilingual site opens a new channel for Linde and is a step change in our mission to become an easy company for customers to do business with. Our business is now open 24/7 for our customers’ convenience.”
Customers can browse the catalogue, order items, view account details, check and recreate orders based on history, download invoices and delivery documents, and access safety information, including Material Data Safety Sheets and videos.
“It’s as easy as ordering on any of the well-established online marketing sites and, for our busy customers, fast and easy are very important,” said Robert Parkanyi, Customer Service Manager, eCommerce. “And customers can rest assured that our security is state of the art.”