Linton Crystal Technologies (LCT) has made Doug Hand inside sales coordinator to support its parts department.
New York-based LCT designs, develops and manufactures equipment for producing monocrystalline ingots for the semiconductor and solar industries.
LCT’s spare parts department provides replacement parts or retrofit for any Linton, Kayex or Hamco manufactured Czochralski (CZ) process crystal-growing furnace.
Hand has more than 25 years’ experience in manufacturing engineering and sales and was sales manager at Syntec Optics in Pavilion, New York.
“Doug’s role is critical to our ability to provide the level of customer support we are known for,” said Gary Goyette, technical support engineer for LCT.
“We work as a team to assess part requests so those who need my technical support can receive it, while customers who simply need a part can order it and get up and running sooner. This approach has made us much more efficient.”