Oerlikon Leybold Vacuum has enhanced its digital offering after launching a new online shop for its vacuum technological products and accessories.
The shop was ran in the US with great success and has since become operational in twelve additional countries in six language to shop for products and after sales services.
“The Vacuum Shop is built around a friendly, easy to use interface. Oerlikon Leybold Vacuum is dedicated to providing products and services to the customers that will assure a professional experience when shopping,” the company stated.
With this easy online shopping access, Oerlikon Leybold Vacuum is electronically improving on the already excellent personal customer proximity through the widespread sales and service network.
In order to execute on the new global service concept, Oerlikon Leybold Vacuum is investing in the enhancement of the field service network with highly experience and trained service staff. These service technicians will now be equipped with new field service vans containing all items needed to perform high quality maintenance or servicing task directly at the customers’ site.
This localised service complements the new offer on remote monitoring of vacuum components – in case of any necessary service, field service may be a perfect option to increase the customers’ uptime.