FS-Elliott Co., has completed a 67,000 square foot Service Center located on their headquarter campus in Export, Pennsylvania USA.
FS-Elliott’s Service Center houses the Global Services group, a team of professionals responsible for providing a full portfolio of support including remote technical assistance, operation and maintenance training, and performance upgrades designed to further improve machinery operation.
The entrance to the facility includes an equipment display, allowing visitors to get an up-close look at the internal components of a centrifugal compressor.
Three large meeting rooms, four smaller breakout rooms, and a visitor lounge are available for on-site customer meetings.
Operator and maintenance service training programs will be held in a state-of-the-art training room located in the Service Center. Training programs can follow a standardized format or a program customized to specific needs, allowing customers to maximize the effectiveness of their compressor equipment and extend its product life.
During these sessions, customers are invited to tour FS-Elliott’s manufacturing and testing facility while observing the structure of the customer-focused organization firsthand.
“The relationship with our customers does not end with equipment installation,” stressed David Tschudy, Director of Global Services.
He added, “FS-Elliott offers a full portfolio of after-sale products, from installation supervision to remote or on-site technical support, training programs, and auxiliary upgrades. This allows us to assist our customers in optimizing the efficiency and reliability of their equipment.”