Servomex is consolidating its presence in Latin America with the opening of a new customer support and service centre in Brazil and the announcement of a distributor partnership with Pensalab.
The new centre, based in São Paulo, will give customers direct access to Servomex’s world-leading range of gas analyser products and solutions, delivering a competitive approach to product acquisition and service support for the Brazilian market.
Servomex will be able to work more closely and effectively with customers, complementing each customer project with the most appropriate gas analysis solution for their needs. Local customers will have the option of purchasing in local or foreign currency, as well as utilising commercial and technical documents available in either English or Portuguese language.
In establishing a dedicated support centre, Servomex will be able deliver high standards of service on a ‘local-for-local’ basis to meet customer requirements in the region, further supported by Servomex’s global team of experts.
Servomex has also announced Pensalab as the exclusive representative of its products to Petrobras, one of the world’s leading energy companies.
A provider of industry-leading laboratory, analytical and online applications based in São Paulo’s Perdizes area, with offices in Rio de Janeiro, Rio Grande do Sul and Bahia, Pensalab’s progressive and supportive ethos will complement Servomex’s increased visibility – with the two companies working together to position themselves as the ideal resource to support Petrobras in various projects throughout Brazil.
“The opening of our service and support centre is a major step forward for Servomex in Brazil and Latin America,” said Sean Casey, Latin American Business Manager for Servomex.
“It confirms our commitment to the regional market, through which we will look to build long-term, beneficial partnerships with our customers – as well as develop our relationship with Pensalab, with whom we look forward to an exciting and rewarding association.”