Servomex has enhanced its service and support for customers with two new senior appointments.

Houston-based, Shelley Moore has been appointed to Global Head of Systems, responsible for maintaining a customer-focused approach to its systems-solutions delivery.

Within her role Moore will ensure Servomex sites follow best practice procedures, providing consistent, high-quality customer service at its centres around the world. On top of her new role, Moore will continue her exciting role as Site Leader for the Houston centre.

Servomex has also appointed Mark Calvert as its Global Head of Service, responsible for the co-ordination of Servomex’s service teams globally.

Based in Crowborough, Calvert will ensure that customer support and service delivery are provided quickly and effectively maintaining a consistent, high-quality approach worldwide.

“Shelly has proved herself as an effective leader over the past year. She has encouraged a culture of continuous improvement among staff, while leading by example,” said David Cantillon, Global Operations Director at Servomex.

“Mark has demonstrated highly effective management of the entire EMEAI region over the past year, enhancing the provision of our expert support to customers. His knowledge of Servomex products and applications, along with his extensive customer support skill, will be a great advantage in this role.”

“I am confident that both appointments will help to drive our business to reach its full potential, and to meet the current and future needs of our clients,” Cantillon concluded.