Norco’s quest


The largest independent gas manufacturer in the US seeks to leverage technology in order to reduce labour costs and increase safety. By Rob Cockerill.

Early in 2004 a quest began in Boise, Idaho US. The quest was to build the most optimal cylinder filling facility possible. Four years later, the quest ended with the ‘Start Up’ of Norco’s new state-of-the-art automated palletized fill facility.

One year later, gasworld decided to interview the key characters in this odyssey to see what they had learned from their journey and to see if they had indeed found what they were looking for.

“We had our production plant at the main office. Our success in growing the business was starting to be impeded by the limitations of the old pumping facility. In addition, our labour rates were completely out of step with the market,” explained Ned Pontious, President of Norco.

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