These are challenging times in the restaurant industry, with some unique pressures emerging over the past few years in the wake of the Covid-19 pandemic.
The 2020 shutdown drew a line in the sand for restaurants for myriad reasons, but far-reaching supply disruptions and employee shortages were especially painful in an industry that runs on tight margins and depends on positive customer experiences.
To meet these challenges, many restaurants reviewed processes across the board and in the intervening years have embraced new technologies, with the changes hastened by innovation in supporting industries like food delivery. On the front end, it can be seen in connectivity, with delivery apps and touchless ordering to the fore. On the back end, the aim of the game is to adopt technologies and systems that maximize margins by creating new efficiencies and eliminating waste.
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